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Privacy Policy

Author: Henri Ojala | Updated: 2023/12/21

At TopTenCasino, we hold your privacy in high regard and are dedicated to safeguarding your personal information. Personal data pertains to any information linked to an identifiable individual, excluding data where identifying an individual is not possible (anonymous data).

This Policy outlines your rights and choices regarding your personal data. We urge you to carefully read through this Policy. If you have any inquiries about this Policy, including requests to exercise your legal rights, please reach out to us as detailed below.

We retain the flexibility to modify this Policy whenever necessary to accommodate specific TopTenCasino services or adhere to local laws and regulations across the globe. This Policy does not extend to TopTenCasino’s handling of personal data belonging to its personnel, such as employees and contractors.

Additionally, we provide pertinent information below that pertains exclusively to individuals situated in (i) European Union Member States, countries within the European Economic Area, the United Kingdom, and Switzerland (collectively referred to as “Europe” or “European”), (ii) Brazil, and (iii) California, Colorado, Connecticut, Nevada, Utah, and Virginia in the United States:

  • European and Brazilian users should carefully review the specific information provided below.
  • Residents of California, Colorado, Connecticut, Nevada, Utah, and Virginia should also review the pertinent information concerning how we manage personal data.

Our websites may contain links to third-party websites, plugins, and applications. Clicking on these links or enabling these connections may enable third parties to collect, use, or handle your data. We do not have control over these third-party websites and are not accountable for their privacy policies. When departing from our websites, we encourage you to review the privacy policy of each website you visit.

Collection of Personal Data

We collect personal data from various sources as described below. When applicable, we will inform you of our intentions before collecting your data, giving you the option to provide the information. We may collect, use, store, and transmit different types of personal data (“Personal Data”) categorized as follows:

  • “Personal Information” includes details that personally identify you, such as your name, surname, email address, telephone number, or mobile number.
  • “Profile Data” encompasses a username, password, and profile image that you may create and upload on our websites or mobile applications, in addition to any other data you input into your account profile.
  • “Financial account data” refers to payment card details or bank account information.
  • “Recruitment Process Data” pertains to CVs, covering letters, notes taken during job applicant evaluations, and other information provided by job applicants, such as professional qualifications, educational and employment history, and details typically found in CVs or covering letters.
  • “Technical Data” includes internet protocol (IP) addresses, browser types and versions, time zone settings and locations, operating systems, and device technology used to access our websites.
  • “Usage Data” comprises information about your interactions with our websites.

We may also collect, use, and share “Aggregated Data,” which consists of statistical or demographic information for various purposes. Aggregated Data may be derived from personal data but does not reveal your identity, directly or indirectly.

We may retain voice recordings of any telephone messages left for our customer support teams. Additionally, when using a mobile device, we collect data that identifies your device, its specific settings, app-related incidents, and other system activities.

We do not collect information pertaining to your race, ethnicity, religious or philosophical beliefs, gender, sexual orientation, political opinions, trade union memberships, health status, genetic or biometric data. However, if you apply for a job with us, we will collect information about criminal convictions and offenses.

Methods of Personal Data Collection

We employ various methods to collect data from and about you, including:

  • Direct interactions: You may provide us with your Personal Information and Recruitment Process Data by filling out a job application form on our Career Page, registering with our websites using an email address, or providing contact details through registration and newsletter forms.
  • Indirect interactions: Your Personal Information may be indirectly provided to us when you register with third-party websites or receive newsletters or communications from entities with which we collaborate under partnership agreements (“Media Partners”).
  • Automated technologies: When you interact with our websites, we automatically collect Technical Data regarding your device, browsing actions, and patterns through the use of cookies, server logs, and similar technologies.
  • Third parties or publicly available sources: We may collaborate with third-party entities (e.g., content providers and analytics companies such as Google Analytics, OptInMonster, Hotjar, and Convert.com) to enhance our website services, deliver relevant content, and perform analytics to understand how our services are used. These companies may automatically collect information during your visit.

In general, our websites can be accessed and used without requiring registration or the provision of Personal Data (Personal Information, Profile Data, or Recruitment Process Data). You may choose to receive information about promotions, bonuses, bets, tips, and strategies by subscribing to our mailing lists and providing your email address. You can opt out of receiving such communications at any time by contacting us or clicking the “unsubscribe” link in our emails. If you contact us via email, contact forms, or other written forms, we may retain a copy of the correspondence. We will not share your Personal Data with third parties for marketing purposes unless you explicitly consent or, with regards to our Media Partners, have consented to receive marketing communications from them. You may withdraw your consent by contacting these Media Partners directly. Consent granted to our Media Partners cannot be withdrawn through us.

Use of Personal Data

We may use your Personal Data for the following purposes:

  1. Providing our services, which may include:
    • Operating, assessing, maintaining, enhancing, and delivering the features and functionality of our services.
    • Completing payment transactions initiated by you.
    • Corresponding with you regarding your account with us, including sending service-related emails or messages (e.g., messages about account verification, service updates, technical and security notices, support messages).
    • Personalizing the provision of our services.
    • Administering and safeguarding our business.
    • Providing support and maintenance for our services, including responding to your service-related requests, inquiries, and feedback.
  2. Research and development:
    • Utilizing collected information for our research and development efforts, including improving our services and generating analytics and related reports.
  3. Marketing:
    • Using your Personal Data to formulate opinions about services that may interest you.
    • Contacting you with marketing communications based on the Personal Data you provided, if you have actively expressed interest in our services or have used our services and have not opted out of receiving marketing messages, to the extent permitted by applicable law.
    • You can opt out of receiving marketing messages at any time by contacting us or using the opt-out link included in each marketing message. However, we will continue to engage in other relevant activities involving your Personal Data, including sending non-marketing messages.
  4. Managing recruitment and processing employment applications:
    • Processing Personal Data, such as information submitted during job applications, to facilitate our recruitment processes, assess job candidates, and monitor recruitment statistics.
  5. Compliance with legal obligations:
    • Using your Personal Data as necessary and appropriate to comply with applicable laws, lawful requests, and legal processes, such as responding to subpoenas or government authority requests.
  6. Compliance, fraud prevention, and safety:
    • Using your Personal Data as necessary or appropriate to:
      • Enforce the terms and conditions governing our services.
      • Protect our rights, privacy, safety, property, or that of you or others.
      • Protect, investigate, and deter fraudulent, harmful, unauthorized, unethical, or illegal activities.
  7. With your consent:
    • In certain jurisdictions, applicable law may require us to request your consent to use your Personal Data in specific contexts, such as sending certain marketing messages. If we seek your consent to use your Personal Data, you have the right to withdraw it at any time, following the indicated withdrawal method or by contacting us. If you have consented to receive marketing communications from our third-party partners, including our Media Partners, you may withdraw your consent by contacting them directly (not us).
  8. Creating anonymous data:
    • We may generate anonymous data from your Personal Data and the Personal Data of others we collect. Anonymous data is created by excluding information that identifies individuals personally. This anonymous data is used for lawful business purposes.

Recipients of Personal Data

We may need to share your data with the following parties:

Group Members

We may disclose your Personal Data to other members within our group for purposes consistent with this Policy.

Service Providers

We may engage third-party service providers to manage and deliver services on our behalf. These providers may include those offering customer support, hosting, managing, maintaining, and developing our websites, mobile applications, and IT systems, as well as assisting with payment processing. These third parties are bound to use your information solely as instructed by us and in accordance with this Policy. They are prohibited from utilizing or disclosing your data for any other purposes.

Participants in Transaction Processing

Your Personal Data may be shared with entities involved in transaction processing when processing payment transactions. This may include merchants, banks or card issuers, card associations, debit network operators, and their members.

Professional Advisors

We may divulge your Personal Data to professional advisors such as lawyers, bankers, auditors, and insurers in the course of receiving their professional services.

Transfers to Third Parties

To provide our services, we may share your Personal Data with third parties, including our Media Partners and other business partners. Whenever we share data with third parties, we ensure the presence of an appropriate contract, secure data transfer methods, and the minimal necessary data sharing. We never sell your information to third parties. Third parties, whether data controllers or processors, are obligated under data protection laws to safeguard your data.

Compliance with Laws and Law Enforcement; Protection and Safety

We may disclose information about you to government or law enforcement authorities or private parties as mandated by law. We may also use and disclose your data as we deem necessary or appropriate to (a) comply with applicable laws and legal requests, including responding to subpoenas or government authority requests; (b) enforce the terms and conditions governing our services; (c) protect our rights, privacy, safety, or property, as well as that of you or others; and (d) prevent, investigate, and deter fraudulent, harmful, unauthorized, unethical, or illegal activities.

International Data Transfers

GAMB is registered in the Channel Island of Jersey, while TopTenCasino operates globally, with primary offices in the United States and Ireland. Your personal data may be transferred to locations outside your state, province, country, or jurisdiction where we, our third-party partners (including Media Partners), or service providers have offices, and where privacy laws may offer less protection than in your jurisdiction. Should such a transfer occur, we ensure that the recipients of your personal data adhere to data security and protection in accordance with applicable law.

European users should review the important information in Section 9 below concerning the transfer of personal data outside their region or country.

Data Security and Data Retention

We have implemented suitable security measures that we believe effectively safeguard your Personal Data from accidental loss, unauthorized access, alteration, disclosure, or use. Access to your Personal Data is limited to employees, agents, contractors, subsidiaries, affiliates, and other third parties who require access for legitimate business purposes. They process your Personal Data solely based on our instructions and are bound by confidentiality obligations. We have established commercially reasonable procedures to address any suspected breaches of Personal Data and will notify you and any relevant regulator of a breach as required by law.

We will process and retain your relevant Personal Data for as long as necessary to fulfill our legal, contractual, or statutory obligations, and/or for the establishment, exercise, or defense of legal claims.

Your Rights and Choices

In this section, we outline the rights and choices available to all users. European users can find additional information about their rights in paragraph 9 below.

Marketing Communications

You can request us to cease sending you marketing messages at any time by contacting us or using the opt-out link provided in each marketing message. You may continue to receive non-marketing messages and service-related communications.

Choosing Not to Provide Personal Data

When we request Personal Data directly from you, you are not obligated to provide it. However, in some cases, we may be unable to provide services if you choose not to provide the requested information. For instance, we may be unable to process your transaction.

Accessing, Modifying, or Deleting Your Information

In certain jurisdictions, applicable law may grant individuals the right to access, modify, or delete their Personal Data in specific circumstances. You can contact TopTenCasino directly to request access, modification, or deletion of your information. Please note that we may not be able to fulfill such requests in all cases.


If you have concerns about how we handle your Personal Data, you may contact our data protection officer using the provided contact details. Complaints must be submitted in writing and should include specific details about your concern or complaint for investigation. We will assess whether to take action in response to your complaint, which may involve internal discussions with relevant business representatives. You will be informed of our response to your complaint. You may also have the right to lodge a complaint with a national or local regulatory agency.


Henri Ojala


Internationally renowned author Henri Ojala has spent more than a decade mastering the ins and outs of the gambling industry, focusing on online poker, sports betting, and casino games. With over 10 years of experience in the gambling industry, he is a respected expert in various forms. Henri shares his extensive knowledge of strategies, odds, and risk management, earning him recognition as an authority in the online casino field.